Education
BOSS serves both higher education and K-12 school systems with business management tools, Web-based help desks and IT consulting.
Is your IT department pressed to provide help desk services and information faster and more cost-effectively than ever before? BOSS understands Education IT processes! We know your technology infrastructure is crucial to your IT operation; what happens within your IT operation concerns BOSS as well.
At BOSS, we are ready to help.
BOSS can help you plan, manage, and administer your IT infrastructure.
- User-friendly help desk or a Web-based service desk
- Application deployment and metering
- Inventory audits of all equipment, from computers to A/V equipment
- Vulnerability and security management
- System remote management
IT operational efficiency is crucial today with tight budgets and the need to reduce critical downtime.
We deliver the automated processes necessary for IT technology directors and IT managers to deliver time-critical priorities.
The BOSS family of products are business management solutions used in public schools, universities, and libraries across the country and are designed for your institution’s needs with scalable tools that will grow with your organization.
To find out more about our integrated business management solution DiagWin Enterprise™ click here.
If you need a cost-effective user-friendly service desk to significantly improve IT operational efficiency and productivity within your institution, our help desk, BOSSAssist™, is the solution you are looking for.
It is designed for your technicians, end-users and administrators to drive cost-effective and timely support within your institution.
To find out more about our help desk productivity solution BOSSAssist™ click here.
Our latest "solution-rich" IT operations application includes an integrated Web-based service desk which plays a key role in both supporting and refining your Service Strategy, Service Design, Service Operation, Continual Service Improvement and Service Transition, the main tenets of ITIL® v3.
We can also help you manage IT and non-IT assets, application metering, license management, as well as addressing high-level security and risk management concerns.
To find out more about our extensive and expandable IT Operations business solution with a Web-based service desk, BOSS Support Central™ click here.
Testimonials
"From a network administrator viewpoint, you don’t want just anybody tampering with your system. We felt comfortable with the BOSS expertise."
"I highly recommend BOSS to any school system needing high-end technical consultation, they exceeded my expectations."
"I would like to use this opportunity to express my deep satisfaction so far for the kind of support that we have received from you guys. I have not seen any other companies do even half of what [BOSS] has done for us…"
"The biggest factors in the decision were the number of key features that BOSS offered at its price point, the ease of installation and configuration, and ease of support," said Nordike. "Whenever you need support, they are there."
"On a scale of 1 to 10, I give BOSS a 9, only because there is always room for improvement."
Partial List of our customers:
