Financial Services

BOSS has served the finance, banking and insurance industries with Web-based help desks, IT operation asset management tools and IT consulting.

My IT Department is required to investigate and resolve issues to comply with Sarbanes Oxley, FISMA or other audit and compliance mandates. Our best practices and business processes require strong supporting technology to manage and report on operations with an effective asset management strategy.


Let BOSS help with your audit and compliance directives.


Your IT environments are becoming more complex.

You need a reliable IT service and business management application designed to grow with you for asset management, application deployment and above all, for audit and compliance.

BOSS has the solutions to help you plan, manage, and administer your IT infrastructure.

  • Application deployment and metering
  • Inventory audits of all equipment, from IT to non-IT equipment and fleets
  • Integrated report wizard to develop key compliance and audit reports
  • Vulnerability and security management
  • System remote management
  • User-friendly help desk and Web-based service desk

BOSS Support Central™, our latest IT management tool, enables your IT staff to apply best practices and proactive management tools for delivering advanced Web-based service desk and asset management services to your organization.

Deploying software updates or new rollouts can take up precious time and resources. BOSS Support Central™ simplifies the task of deploying various software applications you use by enabling you to remotely deploy these applications within minutes to hundreds of computers across your entire network.

Reports? BOSS Support Central™ enables your IT operations to cost-effectively develop concise reports. We provide over 150 standard reports and include an integrated report wizard to create the specific reports you need for audits.

To find out more about our extensive and expandable IT operations business solution with a Web-based service desk, BOSS Support Central™ click here.

For mid-to large-size enterprise needs, DiagWin Enterprise™ provides the automated processes necessary for IT managers to deliver time-critical business priorities. DiagWin Enterprise™ in combination with our integrated help desk, BOSSAssist™ for technicians, end-users and administrators significantly improves IT operational efficiency and business productivity.

To find out more about our integrated business management solution, DiagWin Enterprise™ click here.

To find out more about our help desk productivity solution, BOSSAssistclick here.



Testimonials

"It takes about a week for the audit," said Robert Reese, the sole network administrator who keeps track of about 330 servers and desktop machines used by about 300 employees scattered throughout all the bank's locations. "The auditors come in and we have to show them, among other things, how we handle our software deployment and whether we're in compliance with our software license agreements."



Partial List of our customers:

Government & Non-ProfitsGovernment & Non-Profits

We are faced with FISMA issues. We also need a Help Desk that will not break my IT Budget.

Education & LibrariesEducation

Our institution needs a Web-based service desk and asset management for IT and non-IT equipment!

HealthcareHealthcare

HIPAA compliance is important to us. We need to remotely deploy & manage our health care applications.

Financial ServicesFinancial Services

Risk analysis and risk management are crucial issues! We need reports for audits and compliance.

Most Industry IT SolutionsMost Industry IT Solutions

We need a Web-based service desk that supports ITIL and an IT tool for audit, compliance, and risk management reports.

Energy & UtilitiesEnergy & Utilities

We have significant assets and need to direct a proactive system for optimum efficiency of those assets.

Retail & WholesaleRetail & Wholesale

Our IT environment is challenging enough, we need a Service Desk that will grow with us but not break my IT Budget.

ManufacturingManufacturing

My IT Department is required to investigate and resolve issues for compliance, security, and audit mandates?

Professional ServicesProfessional Services

Our managers need to make informed decisions for change protocols and managing software deployments.